Desert Springs SPA Information and Frequently Asked Questions
What do I need to bring?
The SPA provides you with a robe, towel and slippers, in addition to grooming amenities such as shower gel, shampoo, conditioner and moisturizer. Many other items are available upon request.
Should I bring my valuables?
For the safety of your valuables, we suggest that you leave them in your hotel room or car. We cannot assume any liability for valuables.
How early should I arrive for a SPA service?
We suggest that you arrive at least 15 minutes prior to your appointment to allow yourself ample time to check in, change, acclimate to and enjoy the SPA facilities.
What should I do before my treatment?
Showering is essential before any treatment, because the beneficial oils are best absorbed through clean skin.
Are there health benefits to a SPA visit?
The guaranteed benefit of a SPA visit is your immersion in a relaxing environment, which reduces stress. Stress reduction is one of the major contributors to good health. Many SPA services are geared to easing various aches and pains. Additionally, take-home programs can help you make lifestyle changes for long-term benefits.
Should I alert someone if I have any physical ailments, disabilities or allergies?
Yes. Please notify your therapist at the time of treatment.
Should I avoid the SPA if I’m pregnant?
Not at all. Of course, you will want to avoid treatments using deep pressure and heat. Please advise your therapist of your due date and he or she will assist in determining the best treatments for you and your child.
Do I have to disrobe entirely for a SPA treatment?
This is your experience and we want you to be comfortable. It is customary for guests to completely disrobe for their SPA services, although you may wear a swimsuit or undergarments if you prefer. Keep in mind that our therapists are trained to drape you discreetly and to protect your privacy at all times. No one will cross the boundaries you define as uncomfortable.
Please communicate any requests for a specific therapist or gender of therapist at the time of booking.
What are the rules of SPA Etiquette?
To ensure that you and those around you reap the full benefits of the SPA experience, we suggest the following:
- Arrive early. Remember, your service will end on time so that the next guest isn’t delayed, regardless of how late you begin.
- Respect other guests. The SPA atmosphere is one of tranquility and relaxation, so respect the other guests’ right to privacy and quiet. Cell phones, pagers and smoking are prohibited in the SPA.
Gratuities are not included and may be given, at your own discretion, for exceptional service.